We constantly check the satisfaction level of our global customer base and below is some feedback.
Pharma Customers
“The support provided has been over and above what was expected. CTEPs understanding of the NIS arena and their contact has been exceptional”.
Project Manager, Astellas
“… very professional, helpful and responsive…”
"..well done to you and CTEP on the very profesional approach and getting such a good application in on time …..and particularly the follow up on the queries."
Medical Director, Novartis
“There is no doubt that CTEP resources in progressing have been of great assistance our local clinical trial programmes over the years.”
General Manager, Roche
“I would rate the organization and it’s people very highly. A dedicated team of professionals that are committed to excellent service levels.”
Area Commercial Director, Biogen Idec
"CTEP not only made suggestions to help our phase IV study but they can deliver the results fast."
Medical Director, Servier
CRO Partnerships
"I think you designed a very clear and friendly eCRF and I'm happy to initiate sites with that!"
Project Manager, VLSWORLDWIDE.COM, Netherlands
"…CTEP were always willing to adapt the provided CRF and to solve problems immediately. Our customers were especially satisfied about the quick and competent support."
Project Manager, JSW Lifesciences, Austria
Research Institutes
I was an EDC-cynic until I used CTEP EDC system and was delighted to have fewer CRA visits and no queries post LP/LV completion."
Clinical Research Coordinator, AMNC Hospital, Dublin 24
"CTEP EDC has helped my research unit to become more efficient in meeting sponsor timelines, my staff liked it."
Professor, AMNC Hospital, Dublin 24
"We received final data within weeks of LP/LV and within 2 day of database lock."
Executive, Alimentary Health