1. Welcome, and thank you for your interest in RealWorld EDC
This Marketing Privacy Policy describes the information that we gather on or through our website, how we use and disclose such information, and the steps we take to protect such information. By visiting the website you accept the privacy practices described in this Policy.
2. The Information We Collect on the Website:
We collect different types of information from or through the Site. The legal bases for RealWorld EDC’s processing of personal data are primarily that the processing is necessary for providing contact and information, and that the processing is carried out in RealWorld EDC’s legitimate interests, which are further explained in the section “How We Use the Information We Collect” of this Policy. We may also process data upon your consent, asking for it as appropriate.
We use MailChimp as our sales and marketing automation platform. To learn how they use your information, please review their Privacy Policy and Terms.
2.1 Client-provided Information. When you request a contact or newsletter updates, you may provide, and we may collect your Personal Data. Examples of Personal Data include name, email address, mobile phone number, and organisation name. You may provide us with Personal Data in various ways on the Site. For example, when you request information, quotes and interact with other users of the Site through our blog page, or send us customer service-related requests.
2.2 Information from Other Sources. We may obtain information, including Personal Data, from third parties and sources other than the Site, such as our partners and advertisers. If we combine or associate information from other sources with Personal Data that we collect through the website, we will treat the combined information as Personal Data in accordance with this Policy.
3. How We Use the Information We Collect
We use the information that we collect in a variety of ways in operating our business, including the following:
3.1 Operations
We use the information to provide the services and information that you request, and to respond to comments and questions.
3.2 Improvements
We use the information to understand and analyze the usage trends and preferences of our website visitor.
3.3 Communications
We may use a visitor email address or other information to contact you (i) for administrative purposes such as customer service or (ii) with updates on promotions and events, relating to products and services offered by us and by third parties we work with. You have to opt-in using our contact form to receive our communications. You have the ability to opt-out of receiving any promotional communications as described below under “Your Choices.”
3.4 Analytics
We use Google Analytics to measure and evaluate access to and traffic on the Public Area of the Site, and create user navigation reports for our Site administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Users' and Visitors’ activity on our Site. For more information, see Google Analytics Privacy and Data Sharing.
We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.
4. To Whom We Disclose Information
Except as described in this Policy, we will not intentionally disclose the Personal Data that we collect or store on the Site to third parties without the consent of the applicable Client. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
4.1 Unrestricted Information
Any information that you voluntarily choose to include in a Public Area of the Site, such as a blog and news page, will be available to any other visitor who accesses the content.
4.2 Service Providers
We work with third-party service providers who provide website, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
4.3 Law Enforcement, Legal Process and Compliance
We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
4.4 Change of Ownership
Information about Visitors and Clients, including Personal Data, may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the Visitor and Client Data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.
5. Your Choices
5.1 Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you, you may contact us as set forth in the “How to Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Site.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at info@realworldedc.com. You also have a right to lodge a complaint with data protection authorities.
5.2 Navigation Information
You may opt-out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.
5.3 Opting out from Commercial Communications
If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to the address provided in the “How to Contact Us” section.
6. Third-Party Services
The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
7. Data Retention
We only retain the Personal Data collected from a Client for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law.
CTEP will store the Personal Data and information electronically in a secured manner for the maximum period of 36 months.
18. Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time.
19. How to Contact Us
Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at info@realworldedc.com. If you have any concerns or complaints about this Policy or your Personal Data, you may contact RealWorld EDC’s Data Protection Officer by email at